Can I get support 24 hours a day?
We’re here 24 hours a day, seven days a week.
(Additional charges may apply for rapid-response emergency
services or service outside of standard business hours.)
In-Home Service - Small Business Service -Remote Support Service
What do I need to know before a service technician visits my home or Business?
A person at least 18 years of age must be present during the entire time period that services are provided. The IT 24/7, INC Technician must receive: full access to the computer(s) and/or other devices(s) to be serviced, your consent and cooperation to enter your residence or business, a safe working environment, working space and electrical power.
Rates
We offer a flat rate structure for our services.
We also offer service agreements and project specific packages.
There are no surprises.
Payment
What forms of payment does IT 24/7, INC take?
We accept most major credit cards, checks & cash.
Warranties/Guarantees
We guarantee computer services provided to you at your home, your business, online or over the phone for 15 days. However, for repairs necessitated by a virus, spyware or network infection our service guarantee is only valid if the anti-virus, anti-spyware or perimeter firewall protection for your product is installed or updated during the repair or before you again connect to the internet.
We only guaranteed the computer services performed on the specified equipment or technology detailed on the service invoice.
